We begin by reviewing your property portfolio, building systems and occupant requirements. Together, we define scope, SLAs, compliance obligations, and budget parameters, while identifying operational risks and energy-saving opportunities that inform the service model.

Our team surveys critical assets (MEP, life safety, vertical transport, grounds) and sets up on-site protocols. We onboard vendors, establish HSE procedures and helpdesk workflows, and agree reporting cadence and escalation routes to ensure smooth day‑one operations.

We implement preventive maintenance schedules with documented checklists and statutory inspections. Tasks are sequenced to minimize disruption, extend equipment life, and align with manufacturer standards and local regulations.

Breakdowns and incidents are handled via ticketing SOPs with clear response and restoration times. We maintain critical spares and standby teams, coordinate stakeholders in real time, and provide post‑incident reviews to prevent recurrence.

We procure and manage qualified vendors, verify certifications, and audit service quality. Compliance with fire safety, environmental and statutory requirements is tracked continuously, with documentation maintained for inspections and audits.

Monthly reports present KPIs, work orders, energy usage and budget performance. We recommend optimizations—retrofits, controls, and contract improvements—to enhance reliability, comfort and total cost of ownership over time.

We maintain accurate asset registers and O&M records, and when transitioning, we hand over documentation, warranties, and maintenance history. Our team remains available for onboarding support or continuous management as required.